Frequently Asked Questions

If you’re attending three or more concerts this season, you’re eligible to become a Symphony Subscriber and save up to 15% over individual ticket prices, plus enjoy extra perks!

Just coming to one or two shows? Perfect! Our standard ticket prices for most concerts start at $20, and there may be lower options available.

For most performances, we offer discounts for youth 18 and under and for currently enrolled college students. For details, contact our office, we’re happy to help.

Learn more about our group ticket offers for a fun night out with friends, family, or coworkers.

All credit card transactions are subject to a processing fee. Ticket prices and offers are subject to change and may not be available for every concert.

Tickets are available online at DearbornSymphony.org up to two weeks before a concert.

View the concert calendar and get tickets online.

Fun fact: Season Subscribers get ticket discounts, don’t pay fees when paying by check, and enjoy extra benefits!

Call our office at 313.565.2424 Monday through Friday between 10 a.m. and 3 p.m. (closed some Tuesdays). Since we are a small staff, please leave a message and someone will get back to you as soon as possible. You can also email info@dearbornsymphony.org for assistance.

Visit the Michael A. Guido Theater Box Office at the Ford Community and Performing Arts Center, 15801 Michigan Ave., Dearborn, MI 48126, Thursdays and Fridays from 11 a.m. to 4 p.m. or call 313.943.2354. The Theater Box Office is also open two hours before the concert until intermission.

Yes! Tickets will be available at the door unless the concert is sold out. If you’re unsure about availability, we recommend calling the Theater Box Office at the Ford Community and Performing Arts Center for updates at 313.943.2354.

A small processing fee is added to all credit card orders. Did you know that ticket sales cover only about 10% of our annual expenses? Ticketing fees help us offer the convenience of online purchasing

Yes! College students are always welcome and encouraged to join us. Student tickets are available for $5 (plus credit card fees, if applicable) by calling the Symphony office. Student tickets are intended for currently enrolled college students.

Tickets ordered at least two weeks before a concert will be mailed to you. After that, single tickets must be ordered through the Theater Box Office at the Ford Community and Performing Arts Center. Those tickets follow the Theater’s policies and may be emailed to you or held at their Will Call window.

Tickets that have been exchanged or reprinted can be picked up at the Dearborn Symphony table in the lobby. Please arrive at least 30 minutes early to pick up your tickets.

If you lose, misplace, or don’t receive your tickets, we’re here to help! Call us during business hours before the concert, or arrive early at the venue so we can assist you at the ticketing window.

Note: Dearborn Symphony does not print tickets nor offer digital tickets. All reprints the day of the concert must be handled through the Theater Box Office.

If you can’t attend a performance, please contact us before the concert and we’ll help you find another way to enjoy your Symphony experience.

While Dearborn Symphony tickets are nonrefundable, we offer flexible options if you’re unable to attend due to illness or a schedule conflict. You may exchange your tickets for a different concert or donate them back to support the music you love.

Exchange Your Tickets: If you’d like to move your tickets to another concert, there may be a small exchange fee. Symphony Subscribers enjoy free exchanges! If tickets are not exchanged by the end of the season, the funds will be considered a donation to Dearborn Symphony, and you may receive an acknowledgment letter for your tax-deductible contribution.

Donate Your Tickets: Unable to attend? Donating your tickets helps offset production costs and supports live music right here in your community.

Please call the Symphony office at 313.565.2424 to make a request.

Yes! For most of our concerts, audiences sit quietly and focus on the music, similar to a movie theater. You know your family best, so we leave it to your judgment to decide what is right for your child.

Every person must have a ticket, even if your child plans to sit on your lap. This ensures we account for everyone in the building for safety reasons.

Families can also attend a dress rehearsal if that is more appropriate for your situation. Call the Symphony office for details.

If you have questions about which concerts might be the best fit, our team is happy to help.

For most performances, we offer discounted tickets for children 18 and under.

We love seeing your Symphony experience! Tag us in your photos and stories on Facebook or Instagram @dearbornsymphony. The best photo ops are in the lobby, at intermission, or before the performance begins. Please turn off your flash inside the theater.

Our musicians are incredible at what they do. To protect and respect their artistry, as well as the experience of those around you, video recording is not permitted.

In addition, we follow Ford Community and Performing Arts Center’s policy:
“FCPAC cannot allow reproduction of the event by any means including photography, video or tape recording, and other forms of reproduction.”

Once the concert begins, please silence your phone and tuck it away. Just like in a movie theater, that bright screen can distract others. If you’re following along with our digital program, reading extended notes, or checking your phone, please dim your screen or use dark mode.

Whatever makes you feel comfortable! At a Dearborn Symphony concert, you will see a wide variety of personal styles.

Because a night at the symphony is an experience, we invite you to dress for the evening you have planned:

Dressing up? Many of our patrons love making a special night of it, dressing up for a pre-concert dinner or cocktails after the performance.

Coming straight from work? Business casual is always a safe bet and very common in our audience.

Prefer to keep it casual? If you want to head home and throw on jeans and athletic shoes before the show, please do.

Ultimately, there is no dress code, your presence is what matters to us. Come as you are, relax, and enjoy the music.

This is a common question for new concertgoers. Traditional orchestral music often has shorter sections within a larger piece, called movements, with a brief pause in between. Audiences typically hold their applause until the very end of the entire multi-movement piece to let the music fully breathe.

You can always take your cue from the Conductor. When Steven lowers his baton and the musicians relax their playing position, that is your signal to let loose with your applause. That said, if you get swept up in the energy of the music and clap early, do not worry. We love your enthusiasm.

We understand that traffic happens or dinner runs long. To ensure our musicians and seated patrons can focus on the performance, the ushers will quietly seat late arrivals in the auditorium during the first appropriate break between pieces.

Please note: depending on how late you arrive there may not be anyone at the Theater Box Office or the Symphony table in the lobby to assist you with tickets.

Most Dearborn Symphony performances last about 90 minutes. This includes a short intermission, making it easy to plan your evening around a pre-concert dinner or post-show coffee with friends.

Yes! Most of our concerts feature a 15-minute intermission. This is a perfect opportunity to stretch your legs, visit the restroom, or head to the lobby. At select performances, a cash bar is available so you can enjoy a beverage and chat with fellow music lovers before the second half of the concert begins.